Setting Up an Office Telephone Service Installation

Setting up a new office can be an exciting endeavor, but it also involves careful planning and decision-making.
From choosing the right location to ensuring smooth operations on the first day, here are the essential steps for a successful office telephone service installation:

Traditional Landlines

VoIP Handsets & Installation

Telephone Systems & Installations

Early Planning and Evaluation

Start Early: Begin considering your telephone lines and internet connectivity options at least 12 weeks before your planned move-in date, this allows time for checks, compatibility, decision-making, necessary surveys and then installation.

Types of Telephone Systems

{-} Traditional Landlines:

Basic landlines are usually reliable, but lack advanced features and offer the most basic call handling solutions.
A normal landline when called is usually confided into a single telephone system within an office or similar establishment – which means that when a client calls, all available if any, all office telephones will ring until hopefully someone picks up the call and in the correct department.

{-} VoIP On Premises System:

This includes servers, routers, new phones, wiring and other necessary hardware installation. Having an on premise VOIP opens up the possibilities of:

1- Phone Twinning: Link your office phone to your mobile or home desk phone. Customise settings for example; which phone rings for incoming calls.

2- Smartphone Application: Download a free app that provides a version of your desk phone on your mobile via Wi-Fi.

3- PC Phone Application: Run an application on your PC, eliminating the need for a physical phone at your home office.

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–Having an on premise VOIP opens up the possibilites of:

Phone Twinning: Link your office phone to your mobile or home desk phone. Customise settings for example; which phone rings for incoming calls.

Smartphone Application: Download a free app that provides a version of your desk phone on your mobile via Wi-Fi.

PC Phone Application: Run an application on your PC, eliminating the need for a physical phone at your home office.

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Installation Steps

Install phone lines, routers, switches, and other hardware.
Set up phones at workstations.
Ensure proper cabling and connections.

Configuration:

Configure phone extensions, voicemail, call forwarding, and other features.
Test call quality and functionality.

Training:

Train employees on using the phone system.
Provide instructions for accessing voicemail, transferring calls, and other tasks.

Consider Remote Working Solutions

Given the rise of remote work, explore options to support employees working from home:

Phone Twinning: Link office phones to mobile devices.
Smartphone Application: Use a mobile app for calls via Wi-Fi.
PC Phone Application: Run the phone system on a PC.

Conclusion

Setting up an office telephone service installation involves careful planning, early evaluation, and choosing the right system.
Whether you opt for traditional landlines or modern VoIP, prioritise reliability, scalability, and ease of use.
With DSM Solutions undertaking your installation, you can be assured your new office will be ready to communicate effectively from day one!

If you need further information or assistance, feel free to contact us!